Frequently asked questions
Do you ship overseas?
Yes, we ship all over the world.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-9 days. Delivery details will be provided in your confirmation email.
Can I return or exchange an item?
Absolutely. We offer easy returns and exchanges within 30 days. Items must be unworn, unwashed, and returned in original condition with tags attached.
What materials do you use?
We use premium-quality materials such as 316L Stainless steel, 14k gold, 18k gold and 925 Sterling silver. Our focus is on natural, long-lasting, and skin-friendly materials that offer comfort and timeless style.
Possible to swim with the jewelry?
Yes, our jewelry is water-resistant and designed to be worn while showering or swimming. It is also protected against chemicals like chlorine, so you don’t have to worry about any discolouration or fading. You can enjoy your jewelry with confidence—both in the shower and in the pool.
We’re Here to Help
Questions or suggestions?
Our support team loves to help. We’re available Monday to Saturday, from 9:00 AM to 9:00 PM (ET / New York time)
